Base Tourism Group

Placement organization

Name of organization: Base Tourism Group
Town/city: Sydney
Country: Australië
Website: http://stayatbase.com

Name of student: Lisanne van den Burg

Specialist area: MT
Placement period: 2013-2014

Information about placement organization

Type of organization: Accommodation
Organization’s activities: Reception, marketing, banking, acounting, acitvities, HRM, housekeeping, bar, restaurant.
Target group of the organization: Backpackers
Company culture: There is a head office downstairs, where all the managers are (back office) and there are people working at reception and in the hostel itself as housekeeping or barkeeper (frontoffice). There are special reception supervisors and there are supervisors above them, so there is a big hierarchy but in a good way. It is informal at the front office and also more informal at the back office when you compare it with other offices I guess. It is a good company to work in, with nice staff and a good management.
Number of employees: 30
Dress code: casual
Did the organization meet the agreements you made beforehand? Yes

Information about your placement

In which department(s) are you working? Marketing
Brief description of your daily activities: Facebook, bookings, activities, promotion for hostel and activities, manage event calendar, competitors analysis and writing a marketing plan.
Brief description of your company assignment: writing a marketing plan trough the use of social media
Comment briefly on your supervision by the organization: He’s always helping me if I need it, but he also let me do my own thing and where I’m interested in. Good supervision.

Requirements for students on placement

What kind of personal skills are required for this placement? independent, teamplayer for reception, sociable, spontaneous and flexible
Additional company requirements for this placement? Reservation and bookings system
English: Advanced
Spanish: Basic
French: Intermediate
German: Intermediate
Italian: Basic
Other languages:

The trip

Mode of transport to reach your destination: airplane and train

Accommodation

How did you arrange your accommodation? company
How did you go to work every day? by foot

Visa / work permit / vaccinations

Do you need a visa? Yes, a working holiday visa
Do you need a work permit? No
How did you arrange the necessary documents: via a website on the internet
How much time did it take to arrange the necessary documents? 2 hours
Did you need certain vaccinations? No
How long in advance?

Language course

Did you take a language course before you started your placement? No
Would you recommend to have a language course prior to this placement? No

The costs in euros

Travelling expenses (e.g. return ticket): € 1500
Accommodation (monthly): € 500
Local transport (monthly): € 100
General costs of living (monthly): € 500
Costs of visa: € 400
Costs of work permit: €
What did the company pay for/to you? accommodation, tours and discount on food and drinks

Culture

How did you prepare for the country’s culture?
Reading on the internet and asking around to people who have already been there
Did the culture of the country influence your performance during the placement in any way? Yes

Future students on placement

Future students are free to contact me for further information: Yes
My e-mail address: lisannevandenburg@gmail.com

Other information

Recommendations on what to do and what not to do: Be sure you know enough about the country and the culture and prepare well on your trip
Leisure possibilities in the city/surroundings of where the placement took place: bars, restaurants, touristic spots like musea, operah house, harbour bridge, loads of shops, cinema, parks, beach and markets.

Media

Youtube link Youtube placement video link