EF Education Tours

Placement organization

Name of organization: EF Education Tours
Town/city: Madrid
Country: Spanje
Website: http://www.eftours.com

Student

Name of student: Louke Croes

Specialist area: MTT
Placement period: 2012-2013

Information about placement organization

Type of organization: Tours
Organization’s activities: a long story short; taking care of the Tour Directors who guide the tours.
Target group of the organization: High school students from Canada/US.
Company culture: The other 2 colleagues are very flexible and relaxed. They are outgoing and very social persons. Everyone’s acting equally.
Number of employees: 3
Dress code: casual
Did the organization meet the agreements you made beforehand? Yes

Information about your placement

In which department(s) are you working? Tours department
Brief description of your daily activities: Sending out all tour information. Allocating TD’s (Tour Directors) to tours, taking care of contract, evaluations and other important forms. a lot of contact with TD’s and other EF offices all over the world. Answering phone calls. Airport transfers sometimes. Taking care of train, metro and museum tickets.
Brief description of your company assignment: Making a competitors analysis
Comment briefly on your supervision by the organization: For Roberto (supervisor) it’s really important that the trainee feels welcome at EF. He’s giving good advice and tries to help you wherever he can, in every kind of different situation.

Requirements for students on placement

What kind of personal skills are required for this placement? Social, organised, stress-proof. You should be able to work by yourself and to take responsibilities.
Additional company requirements for this placement? Word and Excel
English: Advanced
Spanish: Basic (not really required, but can come in handy)
French:
German:
Italian:
Other languages:

The trip

Mode of transport to reach your destination: Airplane

Accommodation

How did you arrange your accommodation? I arranged my accommodation through a friend who had lived in Madrid before. (if you need any help on this, feel free to contact me)
How did you go to work every day? Metro

Visa / work permit / vaccinations

Do you need a visa? No
How long in advance did you apply for visa
Do you need a work permit? No
How did you arrange the necessary documents:
How much time did it take to arrange the necessary documents?
Did you need certain vaccinations? No

Language course

Did you take a language course before you started your placement? No
Would you recommend to have a language course prior to this placement? n/a

The costs in euros

Travelling expenses (e.g. return ticket): € 200,00
Accommodation (monthly): € 400,00
Local transport (monthly): € 35,00
General costs of living (monthly): € 300,00
Costs of visa: €
Costs of work permit: €
What did the company pay for/to you? Meals EUR 5 per day and transport EUR 35 per month

Culture

How did you prepare for the country’s culture?
I did not
Did the culture of the country influence your performance during the placement in any way? No not really.

Future students on placement

Future students are free to contact me for further information: Yes
My e-mail address: loukecroes@hotmail.com

Other information

Recommendations on what to do and what not to do: Be open and honest with Roberto and Sam. They are very open-minded and flexible.
I would recommend a flat with other international roommates, so much more fun.

Leisure possibilities in the city/surroundings of where the placement took place: A loooot of awesome places to go out at night. Taking a language or salsa course is easy here too. Also lots of cheap flights to for example Ibiza!

Media

Youtube link Youtube placement video link