Irish & English Tours

Placement organization

Name of organization: Irish & English Tours
Town/city: Hamburg
Country: Duitsland
Website: http://www.irish-english-tours.de/

Student

Name of student: Lisa Mandelartz

Specialist area: ITMC
Placement period: 2013-2014

Information about placement organization

Type of organization: Incoming Agency/Paketer
Organization’s activities: Group Operation: Day-to-day correspondence with clients: questions, queries, etc. (e-mail & telephone) Ferry and Guide Bookings, Rooming Lists, Travel Documents Marketing: Developing brochure (gathering ideas, writing texts, choosing pictures, proof reading etc.) Mailings (maintaining client’s database, create mailing text, send it out with special software) Product Management: Creating itineraries/writing travel programmes Research on new attractions, things to do, developing new ideas
Target group of the organization: (Mostly) German, Dutch, Swiss, Austrian coach companies and tour operators
Company culture: Informal
Number of employees: 2
Dress code: casual
Did the organization meet the agreements you made beforehand? yes

Information about your placement

In which department(s) are you working? Marketing, Group Operations, Product Management
Brief description of your daily activities: email and telephone correspondence with clients and head office in ireland; ferry bookings + cabin and rooming lists; prepare and send travel documents to clients; writing itineraries
Brief description of your company assignment: Writing a travel itinerary for a new concept for the brochure for 2015.
Comment briefly on your supervision by the organization: As an intern you are able to ask questions or ask for help when you have to (either personal or make a quick call/send email). With regard to the assignments you basically work on your own; you may ask questions but do not expect a very helpful answer or an answer at all.

Requirements for students on placement

What kind of personal skills are required for this placement? Independent, sociable, stress-proof
Additional company requirements for this placement? MS Office is a must any additions are a plus
English: Advanced
Spanish:
French:
German: Advanced
Italian:
Other languages:

The trip

Mode of transport to reach your destination: Car

Accommodation

How did you arrange your accommodation? Through (free) online housing agencies
How did you go to work every day? Subway

Visa / work permit / vaccinations

Do you need a visa? No
Do you need a work permit? No
How did you arrange the necessary documents:
How much time did it take to arrange the necessary documents?
Did you need certain vaccinations? No
How long in advance?

Language course

Did you take a language course before you started your placement? No
Would you recommend to have a language course prior to this placement? Yes, if your German is not on an advanced level

The costs in euros

Travelling expenses (e.g. return ticket): € 80
Accommodation (monthly): € 335
Local transport (monthly): € 50
General costs of living (monthly): € 300
Costs of visa: €
Costs of work permit: €
What did the company pay for/to you? Financial Compensation of €300,00 per month

Culture

How did you prepare for the country’s culture?
I did not prepare for the country’s culture (I’m German)
Did the culture of the country influence your performance during the placement in any way? No

Future students on placement

Future students are free to contact me for further information: Yes
My e-mail address: l.mandelartz@hotmail.de

Other information

Recommendations on what to do and what not to do: Start early with searching for accommodation, Hamburg is a popular location…
Leisure possibilities in the city/surroundings of where the placement took place: There is plenty to do in the city (bars & cafés, lots of art and music, lots of parks with BBQ places, lakes in the surrounding areas, the Alster… no room for boredom).

Media

Youtube link Youtube placement video link