Hard Rock Hotel Cancun

Placement organization

Name of organization: Hard Rock Hotel Cancun
Town/city: Cancun
Country: Mexico
Website: http://www.hrhcancun.com

Student

Name of student: Theresia Lugert

Specialist area: ITTI
Placement period: 2014-2015

Information about placement organization

Type of organization: Hotel
Organization’s activities: All-inclusive vacations
Target group of the organization: Families and groups
Company culture: The company culture in the hotel is very relaxed and informal. The working atmosphere is extremely pleasant and it seems like the entire Hard Rock team is one big family.
Number of employees: 900
Dress code: uniform
Did the organization meet the agreements you made beforehand? Some changes concerning departments have been made during the placement,

Information about your placement

In which department(s) are you working? Vibe/Brand management, Groups, Weddings, Sales
Brief description of your daily activities: Organizing events for groups and families that take place in the hotel, including weddings, conferences and incentives. Daily activities also include purchase orders, invoices,proposals, pre-planning meetings with clients, supervising the actual event, etc.
Brief description of your company assignment: My company assignment is to establish a marketing plan for the amenity Music Lab, which is offered to guests of all All-inclusive Hard Rock Hotel properties.
Comment briefly on your supervision by the organization: Supervisor gives sufficient support and instructions but also leaves space to work independently.

Requirements for students on placement

What kind of personal skills are required for this placement? teamplayer, sociable, organizational, fllexible.
Additional company requirements for this placement? Spanish language skills
English: Advanced
Spanish: Advanced
French:
German:
Italian:
Other languages:

The trip

Mode of transport to reach your destination: bus

Accommodation

How did you arrange your accommodation? myself
How did you go to work every day? public transport (bus)

Visa / work permit / vaccinations

Do you need a visa? no, just the tourist card you receive in the airplane.
Do you need a work permit? no
How did you arrange the necessary documents:
How much time did it take to arrange the necessary documents?
Did you need certain vaccinations? Yes
How long in advance?

Language course

Did you take a language course before you started your placement? No
Would you recommend to have a language course prior to this placement? It is definitely recommendable if your Spanish language skills are not that high, because basically the entire communication in the hotel is in Spanish.

The costs in euros

Travelling expenses (e.g. return ticket): € 1200
Accommodation (monthly): € 300
Local transport (monthly): € 35
General costs of living (monthly): € 150
Costs of visa: €
Costs of work permit: €
What did the company pay for/to you? Meals

Culture

How did you prepare for the country’s culture?
SInce I already did my exchange semester in the same destination, I was already used to Mexican culture.
Did the culture of the country influence your performance during the placement in any way? no

Future students on placement

Future students are free to contact me for further information: Yes
My e-mail address: Theresia_Lugert@msn.com

Other information

Recommendations on what to do and what not to do: ‘-
Leisure possibilities in the city/surroundings of where the placement took place: Beach, Watersports, Nightlife, Cultural sight like Mayan ruins, cenotes, Colonial cities.

Media

Youtube link Youtube placement video link