Baja bikes

Placement organization

Name of organization: Baja bikes
Town/city: Barcelona
Country: Spanje
Website: http://www.bajabikes.eu/nl/home

Name of student: Valentina Manders

Specialist area: MTT
Placement period: 2015-2016

Information about placement organization

Type of organization: Biketour organization
Organization’s activities: – Cycle and walking tours
Target group of the organization: Everyone who likes to cycle.
Company culture: If you work hard, you will be treat the same as every other employee. There is much space for questions or for your vision. During the day, we laugh a lot, but we still work very hard.
Number of employees: 4
Dress code: casual
Did the organization meet the agreements you made beforehand? You have to be on time, have respect and do your best.

Information about your placement

In which department(s) are you working? Costumer service.
Brief description of your daily activities: – Responding mails and cellphone
– Book tours for big / small groups
– Commercial way of thinking : ABC –> closing the deal asap.
– Working on my assignment
– Make offers for clients
– Maintain contact with partners in 43 cities
– Deal with complaints

Brief description of your company assignment: besides tours, we offer tickets for sights in at the moment 15 cities.
I have investigated in which city, where at the moment there isn’t offer for tickets, it is profitable to offer tickets.
After the research, I have started to add 6 cities where clients can book a ticket for a city. All these cities have 5 tickets where a client can choose from. I have made all the HTML for the pages. Everything is put directly on-line and the first sales are made. Very interesting assignment and also useful for Baja bikes!
Comment briefly on your supervision by the organization: He is very open, friendly and he learns me a lot about the company and the way he is as a manager.
I can ask anything. Again; if you work hard, show respect, be on time; you will get respect.

Requirements for students on placement

What kind of personal skills are required for this placement? commercial way of mind, stress-proof, team player, independent, hands-on mentality, flexible
Additional company requirements for this placement? HTML, MS office, writing skills in Dutch and Engelish,
English: Advanced
Spanish: Intermediate
French: Basic
German: Basic
Italian: Basic
Other languages:

The trip

Mode of transport to reach your destination: airplain

Accommodation

How did you arrange your accommodation? Happy Casa (not adviseble)
How did you go to work every day? by foot.

Visa / work permit / vaccinations

Do you need a visa? –
Do you need a work permit? –
How did you arrange the necessary documents: –
How much time did it take to arrange the necessary documents? –
Did you need certain vaccinations? No
How long in advance? –

Language course

Did you take a language course before you started your placement? No
Would you recommend to have a language course prior to this placement? Spanish is very handy to live in Barcelona.

The costs in euros

Travelling expenses (e.g. return ticket): € 150
Accommodation (monthly): € 450
Local transport (monthly): € 20
General costs of living (monthly): € with insurances / cellphone etc: 750
Costs of visa: € 0
Costs of work permit: € 0
What did the company pay for/to you? Financial Compensation

Culture

How did you prepare for the country’s culture?
Learned Spanish!
Did the culture of the country influence your performance during the placement in any way? No it hasn’t.

Future students on placement

Future students are free to contact me for further information: Yes
My e-mail address: 131363@edu.nhtv.nl

Other information

Recommendations on what to do and what not to do: Don’t live in the neighbourhood Raval.It is not safe.
I rented my room form happy casa. Not advisable. Look on Loco or Idealista for rooms!
Leisure possibilities in the city/surroundings of where the placement took place: I live in the middle of the city so there is a lot to do: beach, park, shopping, bars etc.

Media

Youtube link Youtube placement video link