Enjoy Apartments

Placement organization

Name of organization: Enjoy Apartments
Town/city: Barcelona
Country: Spanje
Website: https://www.enjoyapartments.com

Student

Name of student: Julia de Reus

Specialist area: MT
Placement period: 2018-2019

Information about placement organization

Type of organization: Apartment agency
Organization’s activities: Enjoy Apartments is a company which rents out apartments worldwide. The head office of Enjoy Apartments is located in Barcelona. They have apartments all over the world, but most of them are in Barcelona. In 2002 Enjoy Apartments was established as Enjoy Holidays S.L. The name Enjoy Apartments is the commercial name for this company.

The company offers apartments for short-stays, monthly- and long-term stays. Some of the apartments are managed by Enjoy Apartments. For this apartments the company handles the bookings, the check-ins, the cleanings, the contact with the guests etc. Besides this, Enjoy Apartments has apartments for which they only handle the bookings. They work as an intermediary for the apartments (Online Travel Agency).
Target group of the organization: 25-45
Company culture: Enjoy Apartments is a small company. The leadership is in the hands of Ralph Taal. There are two other permanent employees. They are supported by (2 or 3) interns. Everyone has specific tasks, but needs to work together. You have a lot of responsibility and can contribute your own ideas during the team meetings.
Number of employees: 3
Dress code: casual
Did the organization meet the agreements you made beforehand? Yes

Information about your placement

In which department(s) are you working?

Revenue-, Channel- and Reservationmanagement

Brief description of your daily activities: Channel management:
– Checking the -emails
– Processing the new bookings on the different channels
– Controlling the calendars of all the apartments on different sales channels
– Posting new apartments on the website/channels

Revenue management:
– Keeping the revenue sheets up to date
– Update the pricing where is needed

Reservation management:
– Have contact with the coming guests
– Make a check-in schedule every week
– Make a cleaning schedule for the apartments

Operational tasks:
– Handle check-ins and check-outs
– Make overviews
Brief description of your company assignment: Enjoy Apartments wants to improve their collaborations with franchisees. I have to invest how we can make a standard format for a sales-revenue report to send to the franchisees.
Comment briefly on your supervision by the organization: In the first weeks you are ”thrown in the deep”. After the first time you get to know what you have to do and they will help you if you need help. Ralph wants to support you often with your company assignment.

Requirements for students on placement

What kind of personal skills are required for this placement? Independent, team player, stress-proof, flexible, open
Additional company requirements for this placement? Communication skills, working with Docs, Excel, Google Drive
English: Advanced
Spanish: Basic
French:
German:
Italian:
Other languages: Dutch. The company is from a Dutch owner and one employee (and interns) are also dutch. The headlanguage at the office is English.

The trip

Mode of transport to reach your destination: Airplane

Accommodation

How did you arrange your accommodation? Previous intern
How did you go to work every day? Public transport

Visa / work permit / vaccinations

Do you need a visa? No
Do you need a work permit? No
How did you arrange the necessary documents:
How much time did it take to arrange the necessary documents?
Did you need certain vaccinations? No
How long in advance?

Language course

Did you take a language course before you started your placement? No
Would you recommend to have a language course prior to this placement? No

The costs in euros

Travelling expenses (e.g. return ticket): € 150
Accommodation (monthly): € 430 (excl. g/w/l)
Local transport (monthly): € 30-50
General costs of living (monthly): € 150
Costs of visa: € –
Costs of work permit: € –
What did the company pay for/to you? Nothing

Culture

How did you prepare for the country’s culture?
I visited Spain (and Barcelona) a lot of times before, so I already know things about the culture.
I had Spanish classes on Buas and bought a book about Catalonia & Barcelona.
Did the culture of the country influence your performance during the placement in any way? No

Future students on placement

Future students are free to contact me for further information: Yes
My e-mail address: 163287@buas.nl

Other information

Recommendations on what to do and what not to do: – Live in a student house, in this way you meet a lot of nice people (and international).
– Go to meetings (Meetup app) and to parties to get to know new people.
– Travel by metro! It is not expensive and its the easiest way to come everywhere.
– Try to speak Spanish in the restaurants and supermercado. When you try, the people will help you.
Leisure possibilities in the city/surroundings of where the placement took place: Go walking around in every barrio and get lost! You can visit all the small streets and see a lot of nice (local) restaurants in this way.

Activities:
– Join a free sightseeing tour to learn more about the city.
– Go with the Erasmus tours on excursion (cheap and nice places)

Places to visit:
– Tibidabo
– Montjuic
– Sitges
– Montserrat
– Girona

Restaurants/bar:
– Rembrandt (Dutch Café)
– Bacoa burgers
– Restaurants at Las Arenas and Placa Reial
– Oma Bistro
– El rey de la gamba 1

Media

Youtube link Youtube placement video link