Radisson Blu Golden Sands

Placement organization

Name of organization: Radisson Blu Golden Sands
Town/city: Mellieha
Country: Malta
Website: https://www.radissonhotels.com/en-us/hotels/radisson-blu-resort-malta-spa

Student

Name of student: Giulia Iurascu

Specialist area: Tourism Management (EN)
Placement period: 2019-2020

Information about placement organization

Type of organization: Hotel
Organization’s activities: Accommodation, Recreation, F&B, Meetings & Events
Target group of the organization: Families, Business Travelers
Company culture: Hierachy
Number of employees: 200
Dress code: formal
Did the organization meet the agreements you made beforehand? Yes

Information about your placement

In which department(s) are you working?

Learning & Development (HR)

Brief description of your daily activities: Planning and Organising
• Co-ordinate and deliver the Orientation Program for new employees and other company training programs.
• Ensure training material and equipment is kept up-to date.
• Assist with new design, deliver and facilitate training programmes as require

Training Needs Analysis
• Assist the L&D Executive to identify training needs through a Training Needs Analysis using Performance Appraisals, employee and guest satisfaction surveys, guests’ comments, one-to-one meetings with Heads of Department.

Coordination with Operational Coaches
• Assist the L&D Executive in communicating all updates on Service Standards and SOP’s Lead and motivate the Operational Coaches providing clear direction and addressing priorities.

Training Design and Delivery (in liaison with Operational Coaches/L&D Executive)

• Design, deliver and facilitate training programmes as required.
• Support projects / HR initiatives and programs.
• Support the HR Manager in the implementation of HR initiatives and programs.

Training Evaluation

• Evaluate all training activities conducted in the hotel.
• Maintain accurate and updated records of all training activities

Brief description of your company assignment: Efficacy of the Corinthia Learning Hub and possible reasons for the low engagement rate.

Comment briefly on your supervision by the organization: I had an amazing experience with my supervisor, who was very kind and helpful. She offered me guidance, but at the same time, she offered me the opportunity to work independently.

Requirements for students on placement

What kind of personal skills are required for this placement? Sociable, flexible, hard-working, trust-worthy, team player
Additional company requirements for this placement? Written and oral communication skills, basic Word, Excel and Outlook skills, Organizational skills
English: Advanced
Spanish:
French:
German:
Italian:
Other languages:

The trip

Mode of transport to reach your destination: Airplane

Accommodation

How did you arrange your accommodation? The accommodation was offered by the company.
How did you go to work every day? Public transport (bus)

Visa / work permit / vaccinations

Do you need a visa? No
Do you need a work permit? No
How did you arrange the necessary documents: –
How much time did it take to arrange the necessary documents? –
Did you need certain vaccinations? No
How long in advance? –

Language course

Did you take a language course before you started your placement? No
Would you recommend to have a language course prior to this placement? No

The costs in euros

Travelling expenses (e.g. return ticket): € Aprox. 350 euros
Accommodation (monthly): € –
Local transport (monthly): € Tallinja Card – 75 cents/ journey
General costs of living (monthly): € 400-500 euros
Costs of visa: € –
Costs of work permit: € –
What did the company pay for/to you? Accommodation, Transport refund, Meals whilst on duty

Culture

How did you prepare for the country’s culture?
I did some research about Malta’s history and culture, and their main attractions.
Did the culture of the country influence your performance during the placement in any way? Yes

Future students on placement

Future students are free to contact me for further information: Yes
My e-mail address: 172768@buas.nl

Other information

Recommendations on what to do and what not to do: Try to adapt and experience the authentic culture. Take advantage of all the opportunities and enjoy every small moment!
Leisure possibilities in the city/surroundings of where the placement took place: Restaurants, beach, different types of attractions, clubs

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